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Frequently asked questions
PACKAGING
DELIVERY
ORDERS AND PAYMENTS
PRODUCTS
What types of packaging are provided?
All orders include plastic wrapping at no additional cost.
Do you send a photo of the bouquet before pickup?
Yes, we provide a video of the bouquet at the time of handoff to the rider, ensuring its condition is confirmed at pickup.
What if my bouquet gets damaged while being delivered?
Once the order is transferred to the rider, delivery-related issues must be coordinated with the courier service
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